About Dom
Dominic had a successful 20-year career at Williams Lea, Banner and Adare where he led a global team to provide complex outsourcing solutions to organisations such as Merlin Entertainments, Friends Life, Wetherspoons and Ladbrokes. In more recent times, Dominic has specialised in customer communication management projects within the banking, insurance, charity, and public sectors, especially looking at the transition from traditional to digital communication strategies.